FAQ

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Financial Information

Dental benefits have become an integral part of health care. If you have a dental benefit plan, it is important to be reminded how most insurance plans work.

Written estimated fees will be provided for you before treatment begins. Professional fees vary with the time spent and complexity of the treatment. You may make payment using cash, check, MasterCard, Visa or Interact. Dental benefits have become an integral part of health care. If you have a dental benefit plan, it is important to be reminded how most insurance plans work. If you don’t fully understand yours, you’re not alone!

Sometimes you may wonder why your insurance does not cover the entire cost of your dental procedure or why it is covers some dental work and not others. We would like you to realize that insurance companies pay according to schedule of fees arbitrarily developed by insurance companies. Dental benefits plans are made available to employees or members through companies, unions, and associations, and may vary considerably from one plan to the next. The range of benefits depends solely on what the plan purchaser wishes to offer to employees or members. Your plan purchaser at your workplace makes the final decision on “maximum levels” of reimbursement through their contract with the insurance company. Even though the cost of dental care has significantly increased over the years, the maximum levels of insurance reimbursements have typically remained the same since the 1980’s.

Your plan may also stipulate that they will pay benefits for the least expensive treatment, or deny coverage for conditions that existed before you enrolled in the plan. The type of treatment that will be recommended to you will be based on professional judgment and not on whether you are covered by a dental benefits plan. Dental insurance is a great benefit, however, it is not always designed to cover all of the cost of required treatment. As a courtesy to you, we will help you file your claims, handle insurance queries, etc. No question is too small for you to ask, whether it is about your treatment, benefit plan, or statement. We are here to help you and provide you with the best denture care possible!

Sterilization

Our infection control system has been thoroughly designed to provide you with a safe, comfortable dental environment. We are taking the utmost care in ensuring that each patient’s safety is guaranteed by maintaining vigorous sterilization procedures which are followed without exception.

Not only to strive to exceed clinical excellence, we do so with the highest level of respect for your feelings and concerns. Learn more about our clinic and denturist here.

What to Expect

On your first visit with us, we will listen carefully to your dental concerns and answer all of your questions thoroughly. We will discuss your needs and the individual merits of the range of possible treatments. You can expect a thorough oral examination and a discussion of the most appropriate treatment to meet your oral health goals. When your dental needs are complex or extended, additional evaluation is often required to develop a comprehensive treatment plan. As always, your personal health information will be kept private in accordance with our privacy regulations.

Unless an emergency occurs, you can expect us to be on time. We appreciate the same courtesy in return. Should it be necessary for you to reschedule an appointment, we require a minimum of two business days notice such that the time reserved for you can be arranged for another patient.

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